Privacy Policy
Last updated: June 9, 2026
1. Introduction
Binance Investor ("we", "our", or "us") operates the investment platform at binanceinvestor.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our platform. By accessing or using the platform you consent to the practices described herein.
2. Information We Collect
- Identity data: Full name, national ID / passport number, selfie photo (for KYC verification).
- Contact data: Email address, phone number.
- Financial data: Mobile money account numbers used for deposits and withdrawals. We do not store full payment credentials.
- Transaction data: Records of deposits, withdrawals, investments, and profit distributions.
- Technical data: IP address, browser type, device identifiers, log files, and session data.
- Usage data: Pages visited, features accessed, time and duration of visits.
- Referral data: Referral codes generated and used, and associated commission records.
3. How We Use Your Information
- To create and manage your account and verify your identity (KYC).
- To process deposits, investments, profit distributions, and withdrawals.
- To send transactional notifications (investment confirmations, profit credits, withdrawal status).
- To calculate and pay referral commissions.
- To comply with legal and regulatory obligations including anti-money laundering (AML) requirements.
- To detect and prevent fraud, unauthorised access, and other security threats.
- To improve and personalise the platform experience.
- To respond to your queries and provide customer support.
4. Legal Basis for Processing
We process your personal data under the following legal bases:
- Contract performance: Processing necessary to provide the investment services you have contracted for.
- Legal obligation: Compliance with KYC, AML, and tax reporting requirements.
- Legitimate interests: Fraud prevention, platform security, and service improvement.
- Consent: Where you have given explicit consent, such as for marketing communications.
5. Data Sharing and Disclosure
We do not sell your personal data. We may share data with:
- Payment processors: DGateway and mobile money operators (MTN, Airtel) to process transactions.
- Cloud infrastructure: Neon (database), Cloudflare (storage and CDN), Upstash (caching).
- Email service: Resend, for transactional emails only.
- Regulatory authorities: Financial regulators, law enforcement, or courts when required by law.
- Business transfers: In the event of a merger, acquisition, or sale of assets, subject to equivalent privacy protections.
6. Data Retention
We retain your personal data for as long as your account is active and for a minimum of seven (7) years after account closure to comply with financial recordkeeping requirements. KYC documents are retained for the period required by applicable anti-money laundering regulations.
7. Data Security
We implement industry-standard security measures including TLS encryption in transit, encrypted storage, access controls, transaction PINs, and regular security audits. However, no method of transmission over the internet is 100% secure. In the event of a data breach that poses a high risk to your rights, we will notify you within 72 hours of becoming aware.
8. Cookies and Tracking
We use essential session cookies required for authentication and platform functionality. We do not use third-party advertising cookies or cross-site tracking. You may disable cookies in your browser settings, but this may impair platform functionality.
9. Your Rights
Subject to applicable law, you have the right to:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request correction of inaccurate data.
- Erasure: Request deletion of your data (subject to legal retention requirements).
- Portability: Receive your data in a structured, machine-readable format.
- Restriction: Request that we limit processing of your data in certain circumstances.
- Objection: Object to processing based on legitimate interests.
- Withdraw consent: Where processing is based on consent, you may withdraw at any time.
To exercise any of these rights, contact us at privacy@binanceinvestor.com.
10. Children's Privacy
Our platform is not directed at persons under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, please contact us immediately.
11. International Transfers
Your data may be transferred to and processed in countries outside Uganda. Where such transfers occur, we ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent protection mechanisms.
12. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes by email or by posting a prominent notice on the platform. Continued use of the platform after changes take effect constitutes acceptance of the updated policy.
13. Contact Us
For privacy-related inquiries, data subject requests, or complaints, please contact our Data Protection Officer:
Binance Investor — Data Protection OfficerEmail: privacy@binanceinvestor.com
Website: binanceinvestor.com
